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Help Center

Tickets and Hours

Tickets and Hours

Information on making reservations, hours of operations, prices and more.

Hours and Calendar

Are you open?

What are the Park operating hours?

Prices and Tickets

Do you have season passes or other memberships?

Do you offer any discounts or promotions?

What is the price for tickets?

What are Last Call tickets?

Are reservations required?

What is the time duration of the ticket?

Is a ticket required to watch my friends/family climb?

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Reservations

What is your cancellation policy?

How do I cancel my reservation?

How do I reschedule my reservation?

How do I apply my promo code?

Can I add additional guests to my reservation?

I did not receive my account credit or weather voucher

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Groups and Parties

Do you have birthday party packages?

Do you have corporate or team-building events?

Can we have a field trip, camp outing or family reunion at The Adventure Park?

What are group ticket rates?

What is the group cancellation policy?

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Vouchers and Gift Cards

How do I use my voucher code?

Is my voucher still valid?

Does my gift card or gift certificate expire?

Are Gift Cards available?